Refund policy

Have an issue? Any issue? We got you.

For 30 days after your order arrives, if something isn't right, tell us and a real human in a real studio will make it right. Wrong item, damaged in the mail, changed your mind, not the color you pictured, your cat hates it. Doesn't matter. Custom necklaces too. We never want anyone feeling bummed about an order from us.

How it works

Email shop@sneakyburrito.com with your order number and what's up. A photo helps if something arrived damaged, but it's not a test. We'll figure out the fix with you, whether that's a replacement, a swap or a refund, and let you know if anything needs to come back to us. Please hold off on shipping anything back until you hear from us, so it actually finds its way home.

Refunds

Refunds go back to your original payment method. Once we send it, your bank decides how fast it shows up, usually a few business days.

After 30 days?

Still reach out. No promises, but we're not robots about it.